Privacy Policy
General Information and Mandatory Information
Designation of the Responsible Party
The responsible party for data processing on this website is:
jobMentor
Erzen Hyko
iseremo GmbH
Münsterstraße 126
40476 Düsseldorf
The responsible party decides alone or jointly with others about the purposes and means of processing personal data (e.g., names, contact details, etc.).
Revocation of Your Consent to Data Processing
Some data processing operations are only possible with your explicit consent. You can revoke your consent at any time. A simple notification by email is sufficient for the revocation. The legality of the data processing carried out up until the revocation remains unaffected by the revocation.
Right to Lodge a Complaint with the Competent Supervisory Authority
As a data subject, in the event of a data protection violation, you have the right to lodge a complaint with the competent supervisory authority. The responsible supervisory authority for data protection issues is the data protection officer of the federal state in which our company is based. The following link provides a list of the data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to Data Portability
You have the right to have data that we process automatically based on your consent or in the performance of a contract handed over to you or to a third party in a structured, commonly used, and machine-readable format. If you request the direct transmission of the data to another responsible party, this will only be done to the extent technically feasible.
Right to Access, Rectification, Blocking, and Deletion
You have the right to request information about your stored personal data at any time, including the origin of the data, its recipients, and the purpose of data processing, and, if applicable, a right to rectification, blocking, or deletion of this data in accordance with applicable law. You can contact us at any time via the contact options listed in the imprint for further questions regarding personal data.
SSL/TLS Encryption
For security reasons and to protect the transmission of confidential content that you send to us as a site operator, our website uses SSL or TLS encryption. This ensures that the data you transmit through this website cannot be read by third parties. You can recognize an encrypted connection by the „https://“ in the address bar of your browser and the padlock symbol in the browser bar.
Contact Form
Data transmitted via the contact form, including your contact details, will be stored in order to process your inquiry or to be available for follow-up questions. This data will not be passed on without your consent.
The processing of the data entered in the contact form is carried out exclusively based on your consent (Art. 6 (1) (a) GDPR). You can revoke your consent at any time. For the revocation, a simple notification by email is sufficient. The legality of the data processing operations carried out up to the revocation remains unaffected by the revocation.
Data submitted through the contact form will remain with us until you request its deletion, revoke your consent for storage, or if the data is no longer necessary for processing. Mandatory legal provisions – especially retention periods – remain unaffected.
Registration Form and Use of JobMentor EU Services
To use the JobMentor services, data is stored via the registration form. This data will not be shared without your consent.
The processing of the data entered in the registration form is carried out exclusively based on your consent (Art. 6 (1) (a) GDPR). You can revoke your consent at any time. A simple notification by email is sufficient for the revocation. The legality of the data processing operations carried out up until the revocation remains unaffected by the revocation.
The data transmitted via the registration form will remain with us until you request its deletion, revoke your consent for storage, or if the data is no longer necessary for processing. Mandatory legal provisions – especially retention periods – remain unaffected.
As part of the mentoring program, with the candidate’s consent, candidate data may be forwarded to other group companies for job placement procedures. JobMentor EU informs the candidates about the companies to which their data has been forwarded. This consent can be revoked at any time by sending an email to info@jobmentor.ai.
YouTube
For the integration and display of video content, our website uses plugins from YouTube. The provider of the video portal is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit a page with an integrated YouTube plugin, a connection to YouTube’s servers is established. YouTube thereby learns which of our pages you have visited.
YouTube may directly assign your browsing behavior to your personal profile if you are logged into your YouTube account. You can prevent this by logging out of your YouTube account before visiting our website.
The use of YouTube serves to present our online offerings in an appealing manner. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.
Further details on how YouTube handles user data can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.
Cookies
Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us make our offerings more user-friendly, efficient, and secure.
Some cookies are „session cookies.“ These cookies are automatically deleted after your browser session ends. Other cookies remain on your device until you delete them. These cookies help us recognize you when you return to our website.
With a modern web browser, you can monitor, restrict, or prevent the setting of cookies. Many web browsers can be configured to automatically delete cookies when the program is closed. Disabling cookies may result in limited functionality of our website.
Setting cookies that are necessary for the performance of electronic communications or for providing specific features (e.g., shopping cart) is based on Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in storing cookies to ensure the technical functioning and smooth provision of our services. If other cookies (e.g., for analytics) are set, these will be treated separately in this privacy policy.
Google Analytics
Our website uses features of the web analytics service Google Analytics. The provider of the web analytics service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses „cookies.“ These are small text files that your web browser stores on your device, enabling the analysis of website usage. The information generated by cookies about your use of our website is transmitted to a server of Google and stored there. The server location is usually in the USA.
The setting of Google Analytics cookies is based on Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in analyzing user behavior to optimize our web offerings and potentially advertising.
IP Anonymization
We use Google Analytics with the IP anonymization feature. This ensures that Google truncates your IP address within member states of the European Union or in other signatory countries to the European Economic Area Agreement before transferring it to the USA. There may be exceptions where Google transmits the full IP address to a server in the USA and truncates it there. On our behalf, Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet use. There is no merging of the IP address sent by Google Analytics with other data from Google.
Browser Plugin
You can prevent the setting of cookies through your web browser. However, some features of our website may be limited as a result. You can also prevent Google from collecting data related to your website usage, including your IP address, and processing this data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to Data Collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, preventing the collection of your data on future visits to our website: Disable Google Analytics.
Further details on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Data Processing Agreement
To fully comply with the legal data protection requirements, we have entered into a data processing agreement with Google.
Demographic Features in Google Analytics
Our website uses the „demographic features“ feature of Google Analytics. This allows reports to be generated that include information about the age, gender, and interests of website visitors. These data come from interest-based advertising by Google and from visitor data from third-party providers. The data cannot be assigned to a specific person. You can disable this feature at any time. This can be done in the ad settings in your Google account or by generally preventing the collection of your data by Google Analytics, as explained in the section „Objection to Data Collection.“
XING Plugin
Our website uses features of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.
When you visit a page with integrated XING features, a connection is established to the XING servers. According to our knowledge, no personal data is stored during this process. IP addresses are not stored, and there is no analysis of user behavior.
For more information on data protection and the XING Share button, refer to XING’s privacy policy at: https://www.xing.com/app/share?op=data_protection.
Twitter Plugin
Our website uses features of the Twitter service. The provider is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
When using Twitter and the „Re-Tweet“ feature, the websites you visit will be linked to your Twitter account and published in your Twitter feed. This results in data being transmitted to Twitter. We have no knowledge of the content of the transmitted data or how Twitter uses it. Details can be found in Twitter’s privacy policy: https://twitter.com/privacy.
You can change your privacy settings on Twitter: https://twitter.com/account/settings
Source: Data protection configurator from mein-datenschutzbeauftragter.de
We offer our customers the option to contact us via the WhatsApp messaging service.
If you choose to use this communication channel, you will typically transmit your mobile phone number to us, along with any additional personal data that may be included in your messages (e.g., name, inquiry details).
The use of WhatsApp Business is based solely on your voluntary decision to contact us and your explicit consent. Your data will be treated confidentially and used exclusively for the purpose of communicating with you. We do not share your phone number or message content with third parties. Your phone number will only be processed within the context of the ongoing communication and will not be linked to your other customer data unless you have explicitly authorized us to do so.
Please note: Legal declarations (e.g., offers, contract conclusions, or contract amendments) are not made or accepted via WhatsApp.
When using WhatsApp, personal data may be processed by WhatsApp Ireland Limited or Meta Platforms Inc. (USA).
For more information on how WhatsApp processes your data, please refer to WhatsApp’s privacy policy:
https://www.whatsapp.com/legal/privacy-policy-eea?lang=de
Meta Ads
At jobMentor.ai, we aim to be transparent with you about the processing of your data. As part of our activities, we use Meta Ads to promote our services on the platforms of Meta Platforms, Inc. (e.g., Facebook and Instagram).
The data controller regarding your information is Meta Platforms Ireland Limited. You can contact this company at:
By mail:
Meta Platforms Ireland Limited
ATTN: Privacy Operations
Merrion Road
Dublin 4
D04 X2K5, Ireland
Your Rights
You have the right to file a complaint with the lead supervisory authority for Meta Platforms Ireland, the Irish Data Protection Commission, or your local supervisory authority.
Use of Meta Ads
According to Meta’s privacy policy, Facebook primarily uses user data for personalization. This includes:
- Collecting as much information as possible to provide users with personalized friend suggestions or events and to improve the service.
- Using the data for commercial purposes: The better the ads are tailored to users, the more valuable the advertising is for businesses.
Data Sharing
For analytical purposes, Facebook also shares data with third parties. According to Meta’s privacy policy, these are not considered personal data without explicit consent, so a person cannot be identified directly. An exception may be made in cases of law enforcement.
For more information on Meta’s data processing, refer to Meta’s privacy policy.
Account Management Data
This includes information such as your login credentials, permissions, and all related actions that involve your account. These include, but are not limited to, account creation, logins, information updates, and account changes. We collect, analyze, process, and store this data to create and manage your account as per your instructions. This processing occurs in the context of contract fulfillment, and the data is kept for the entire duration of your account or as required by applicable legal obligations, such as fraud prevention.
Contact Data
This includes information such as your name, phone number, email address, and physical address. We collect, process, and store this contact data for several reasons:
- To send you promotional and transactional emails.
- To create and manage your account according to your instructions.
- To conduct and coordinate interviews.
Processing transactional emails is based on contract fulfillment. Sending promotional emails is based on our legitimate interest in promoting and improving our services. Interview reminders and event notifications are done based on your consent. Sending job notifications to your email also requires your consent. Account creation and interview coordination are based on contract fulfillment. The data is stored for the entire duration of your account or as required by applicable laws, such as legal obligations related to fraud prevention.
Device Information
We collect a variety of device information, including your IP address, device ID, user agent, and data you voluntarily provide to us, such as device name, device type, phone number, country, and other relevant information.
We process and store this device information for several reasons:
- Fraud prevention: Collecting and analyzing device information helps us identify and prevent fraudulent activities.
- Account management: We use this information to manage your account and ensure that you can find job opportunities relevant to your location.
The legal basis for processing this information is our legitimate interest in protecting our websites and providing relevant services to our users. Your device information is stored for the entire duration of your account to fulfill these purposes.
Location Data
We collect both „coarse“ and „precise“ location data. Please note that „precise“ location data is not linked to your account.
We use this location data to show you job postings that are more relevant to you.
The legal basis for collecting location data is that we only collect this data when you have not explicitly indicated that you do not wish to share it. Like device information, your location data is stored for the entire duration of your account.
Application Data
We also collect application data, including your resume, other documents submitted with your application, activities related to your application, as well as interview scheduling and participation.
This application data is processed and, where necessary, stored on behalf of the employer. We use this information to enable you to apply for job postings.
The collection and processing of this data occurs to fulfill the contract, as it is essential for assisting you in your job search. This information is stored for the entire duration of your account.
Profile Data
In the context of our business model, we collect and process certain types of data to assist you in your job search. These data, which we call profile data, include various details, such as your resume, your photo (if provided), preferences, qualifications, and other details you have included in your profile.
We process your profile data for various important purposes:
- First, it allows us to show you job postings that better match your professional profile. We analyze your qualifications and preferences to ensure the job offers displayed are relevant to you.
- Second, we use this data to send targeted invitations to apply for certain positions, making the application process more efficient and allowing you to focus on jobs that interest you.
- Additionally, we use this information to display personalized suggestions in our mobile software, especially when you are active on JobMentor or recently engaged with the platform. This ensures you are always aware of current job opportunities.
The legal basis for processing this data is the fulfillment of a contract. This information is essential for providing our services and assisting you in your job search.
We retain this data for the entire duration of your account or until you choose to remove your profile information.
Data Transmission to Employers
jobMentor strives to provide an effective platform for candidates and employers. As part of our services, jobMentor may transmit personal data from candidates to employers at the request of candidates and employers. These data transfers are essential for the smooth progression of the application process and for organizing interviews. Please note that the processing of personal data transmitted to employers will be carried out in accordance with jobMentor’s privacy policy and the relevant employer’s privacy terms. We ensure that employers meet their data protection obligations and safeguard the rights of individuals. If you have questions regarding the transmission of data to employers, we are happy to provide transparency and clarity. Our top priority is to ensure that candidates and employers can use our platform safely and effectively.
Transfer of Data to Partner Organizations (Training Providers)
If you provide us with your explicit consent, we may transfer your personal data to selected partner organizations. These partners consist exclusively of certified training providers who cooperate with the German Federal Employment Agency (Bundesagentur für Arbeit) or act on its behalf within the scope of professional integration services.
The transfer of your data takes place solely for the purpose of offering or preparing suitable support measures to promote your professional development.
Your consent to the data transfer may be given via various communication channels, such as by phone, SMS, email, WhatsApp, or another medium of your choice. Without your explicit consent, no data will be shared with these partner organizations.
Data Transmission to Mentors
jobMentor transmits data to mentors to ensure smooth interaction and support between candidates and mentors. This data transmission is critical to ensure that mentors have relevant information to assist you in your professional development and job search. Providing this data to mentors is an integral part of our service and allows for tailored advice and support. At jobMentor, we place great importance on the protection of your data, and you can be assured that your information will be treated confidentially to protect your privacy and support your career goals.
Managing User Databases
This type of service allows the provider to create user profiles by first using the email address, name, or other details that the user has provided to the application, as well as tracking user activities through analytical features. This personal data may also be matched with publicly available information about the user (such as social media profiles) and used to build a personal profile that the provider can display and use to improve the application. Some of these services may also send timely messages to users, such as emails associated with specific actions taken within the application.
Managing Contacts and Sending Messages
This type of service allows for the management of a database of email contacts, phone numbers, or other contact information to communicate with users. The services may also collect data about when the user reads a message and when they interact with incoming messages, for example, by clicking links within them.
Brevo Email (Sendinblue GmbH)
Brevo is a service provided by Sendinblue GmbH for managing email addresses and sending messages.
Collected personal data: Cookie, email, usage data.
Processing location: Germany, France
Privacy Policy: https://www.brevo.com/de/legal/privacypolicy/
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